Siemens Home Appliances
EQ.3/EQ300 coffee machine: problems and solutions.
How to solve problems with your Siemens EQ.3/EQ300? Check the listed problems below and find more explanation about the reason and how to solve the issue on your own or by contacting Siemens Service.
| Problem | Reason | Solution |
|---|---|---|
| The appliance no longer responds. | Fault in the appliance. | Pull out the mains plug, wait 5 seconds, plug it back in. |
|
Coffee or milk froth quality varies considerably. The individually selected per-cup quantity is not reached. Coffee dispensing slows to a trickle or stops completely |
Build-up of limescale in the appliance. | Descale the appliance in accordance with the instructions onService programme Calc´nClean. |
| Grinding level is too fine. | Set a coarser grinding level. | |
| Heavy build-up of limescale in the appliance. | Descale the appliance as described in the instructions | |
| Air in the water filter | Immerse the water filter into water until no more air bubbles escape; insert the filter again. | |
| No coffee dispensed, only water. | An empty bean container is not detected by the appliance. |
Pour in coffee beans. Note: The appliance will adjust to the coffee beans upon the next dispensing process. |
| The coffee shaft on the brewing unit is blocked. | Clean the brewing unit. | |
| Beans are not falling into the grinding unit (beans too oily). | Gently tap the bean container. Possibly change the type of coffee. When the bean container is empty, wipe it with a dry cloth. | |
|
Coffee has no “crema”. The coffee is too “acidic” The coffee is too ”bitter”. The coffee tastes ”burnt”. |
There might be several reasons. | Please check the tips & tricks page to learn how to improve the result and taste of the coffee. |
| Milk/blended milk drinks too hot. | Too little milk in glass or cup. | Use more milk or adjust frothing time. |
| Milk froth too thin, loud sucking noise. | ||
| Milk/blended milk drinks too cold. | Too much milk in glass or cup. | Use less milk or adjust frothing time. |
| No milk/ milk froth dispensed. | The milk frother is soiled. | Clean the milk frother in the dishwasher. |
| The milk frother is not inserted in the milk. | Use more milk, check whether the milk frother is inserted in the milk. Slide the outlet system right down. | |
| The water filter does not stay in position in the water tank. | The water filter is not mounted correctly. |
Immerse the water filter into water until no more air bubbles escape; insert the filter again. Firmly press the water filter straight down into the tank connection. |
| Water dripped onto the inner floor of the appliance when the drip tray was removed. | Drip tray removed too early. | Wait a few seconds after the last drink was dispensed before removing the drip tray. |
| The brewing unit cannot be removed. | The brewing unit is not in the removal position (e.g. frost protection activated). | Switch the appliance on again. |
| The appliance cannot be operated, display messages changing. | The appliance is in demo mode. | Hold the “Start” button for at least 5 seconds to deactivate demo mode. |
| The grinder will not start. | The appliance is too hot. | Wait 1 hour so the appliance can cool down. |
Get more info how to solve issues with your coffee machines.
Here you will find more about problems and solutions concerning your EQ.3/EQ300 fully automatic bean-to-cup coffee machine.
