Siemens Home Appliances
EQ.6 plus coffee machine: display messages.
Your Siemens EQ. 6 plus coffee machine will inform you via display messages if there is a need to do some maintenance or something is going wrong. In the table below you will find the most common onses, what they mean and how to resolve them. If you can't find the error message you are looking for here or if there is a need for a service, please contact Siemens Home Appliances Service.
The Siemens Service team will be able to assist you further.
| Display message | Reason | Solution |
|---|---|---|
| Display very frequently shows message, that descaling is necessary. | Water is too hard. | Insert a water filter and activate. |
| Beverage dispenser blocked. | Clean the beverage dispenser and milk system intake. | |
|
Display shows: “Please clean brewing unit, then replace“. |
Brewing unit is soiled. | Clean the brewing unit. |
| Too much pre-ground coffee in the brewing unit. | Clean the brewing unit. Place no more than two level measuring spoons of ground coffee in the drawer. | |
| The mechanism of the brewing unit is stiff. | Clean the brewing unit (see the section “Daily maintenance and cleaning”). | |
| Display shows: “Please restart appliance“. | Appliance is too warm. | Leave the appliance to cool down. |
| Brewing unit is soiled. | Clean the brewing unit. | |
| Display shows: “Descaling insufficient. Repeat process“. | Incorrect or insufficient descaler or excessive scale existing on appliance. | Perform descaling programme again. |
| Display shows: “Please let appliance cool down“. | Appliance is too hot. | Switch off appliance for 30 minutes. |
| Display shows: “Error - please contact hotline“. | The appliance has a fault. | Please contact Siemens Home Appliances Service. |
| Display shows: “Refill with still water or change filter“. | Water tank wrongly inserted. | Insert water tank correctly. |
| Carbonated water in the water tank. | Fill the water tank with fresh tap water. | |
| Float is stuck in the water tank. | Remove the tank and clean thoroughly. | |
| New water filter did not rinse according to the instructions. | Rinse the water filter according to instructions and then switch on. | |
| Air in the water filter. | Dip the water filter into water until no more air bubbles escape, replace the filter. | |
| Water filter is old. | Insert a new water filter. | |
| Display shows: “Please empty drip tray“, despite the drip tray being empty. | Emptying is not detected when the appliance is switched off. | When the appliance is switched on, remove and re-insert the drip tray. |
| The drip tray is soiled. | Clean the drip tray thoroughly. | |
| Display shows: “Please refill bean container“, although the container is already full, or the grinder is not grinding any beans. | Beans are not falling into the grinding unit (beans too oily). | Gently tap the bean container. Possibly change the type of coffee used. When the bean container is empty, wipe it with a dry cloth. |
Get more info how to solve issues with your coffee machines.
Here you will find more about problems and solutions concerning your EQ.6 plus fully automatic bean-to-cup coffee machine.
