Siemens Home Appliances
EQ.6 plus coffee machine: problems and solutions.
Check the listed problems below and find more explanation about the reason and how to solve the issue on your own or by contacting Siemens Service.
| Problem | Reason | Solution |
|---|---|---|
| Coffee or milk froth quality varies considerably. | Build-up of limescale in the appliance. | Descale the appliance as described in the instructions. |
| No hot water dispensed. | The milk system or its holder is not clean. | Clean the milk system or its holder (see the section “Cleaning the milk system”). |
| Too little milk froth, or none at all, or the milk system is not taking in any milk. | The milk system or its holder is not clean. | Clean the milk system or its holder (see the section “Cleaning the milk system”). |
| Milk not suitable for foaming. | Do not use milk that has already been boiled. Use cold milk with a fat content of at least 1.5%. | |
| The milk system is incorrectly assembled. | Moisten the upper and lower sections and fit them together. | |
| Build-up of limescale in the appliance. | Descale the appliance as described in the instructions. | |
| The selected per-cup quantity is not reached. Coffee dispensing slows to a trickle or stops completely. | Coffee is being ground too finely, or the pre-ground coffee is too fine. | Adjust the grinding unit to a coarser setting. Use a coarser ground coffee. |
| Heavy build-up of limescale in the appliance. | Descale the appliance as described in the instructions. | |
| The water filter does not stay in position in the water tank. | The water filter is not mounted correctly. | Firmly press the water filter straight down into the tank connection. |
| The coffee grounds are not compact and are too wet. | The grinding setting is too fine or too coarse, or not enough ground coffee has been used. | Adjust the grinding unit to a coarser or finer setting, or use 2 level measuring spoons of ground coffee. |
| Water dripped onto the inner floor of the appliance when the drip tray was removed. | Drip tray was removed too soon. | Wait a few seconds after the last drink was dispensed before removing the drip tray. |
|
Coffee has no “crema”. The coffee is too “acidic” The coffee is too “bitter". The coffee tastes “burnt“. |
There might be several reasons. | Please check the tips & tricks how to improve the result and taste of the coffee. |
Get more info how to solve issues with your coffee machines.
Here you will find more about problems and solutions concerning your EQ.6 plus fully automatic bean-to-cup coffee machine.
