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The washing machine was spinning, but the clothes are still wet.

Siemens Home Appliances unsatisfying washing results
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Consider these checks to avoid wet clothes after using a washing machine.

Your clothes are soaking wet after the wash. There might be several reasons that at the end of the wash the clothes are still wet. Check out possible reasons and get more info how to avoid such washing results.

The washing machine is not spinning.

The most common cause for clothes coming out of the drum soaking wet at the end of the cycle is a washing machine that is either not spinning at the optimum spin speed, or not spinning at all. There are a few possible causes which might explain why your Siemens washing machine is not spinning. For more information on how to resolve these faults visit the following link:

The wrong washing machine programme has been used.

It is really important to use the correct washing programme for your specific washing load to ensure optimum washing performance. There are, for instance, some washing programmes which use slower spin speeds such as 600 rpm, however these particular programmes are only suitable for delicate clothes. If these programmes are used to clean large loads consisting of mostly hard-wearing clothes, they won't be effective at rinsing excess water out of them. Consult your instruction manual to find out which programmes are available on your Siemens washing machine and for which loads they should be used.

For more information on the most important programmes that can be found on Siemens washing machines:

The waste water hose is kinked or blocked.

A kink or blockage in the waste water hose will affect the ability of your washing machine to drain water from the drum. Check that there are no kinks in the waste water hose by pulling the appliance out slightly and untwisting any visible kinks or bends in this hose. For more information on how to correctly install the waste water hose:

Also ensure that the waste water hose is not blocked by removing this hose from the siphon connection, putting the end of the hose in a bucket and selecting the drain programme. If there is a blockage, water will not fill, or struggle to fill, the bucket. If a blockage is found, clean the waste water hose and siphon.

The washing machine load is unbalanced.

If the washing machine load is unbalanced, for example if the drum is underloaded and all of the clothes are over to one side of the drum, this can cause problems for the washing machine to be able to drain excess water out of them effectively.

For more information on how to fill your washing machine correctly:

Washing machine filter is blocked.

A full or partial blockage in the filter or pump will affect your washing machines ability to drain water from the drum. This will lead to poor rinsing results and soaking wet clothes at the end of the cycle as a result. Before you start a programme, clean the filter and remove any foreign objects, which could be blocking the impeller. For more information on how to clean your washing machine filter:

Have you checked the tips and the issue isn’t solved?

If you have followed the information above but you're still having problems with your Siemens washing machine, then you might want to have it checked out by a Siemens professional.

Get more info how to solve issues with your washing machine.

Here you will find more about problems and solutions concerning washing machines.

User Manuals

Interested in checking the user manual for your Siemens washing machine?

Here you will find the full range of appliance documentation. This includes a range of user manuals, installation manuals and other appliance related documents.

Siemens Online Assistant

Troubleshooting and assistance for your appliance. Check out the Siemens Online Assistant to identify the fault step-by-step and get support for your appliance based on the model-number (E-Nr.) of your appliance or just select an appliance category.

Repair services for Siemens washing machines

Siemens Home Appliances Service is your service provider for all kind of repair services at washing machines and dryers.

Repair hotline

Contact our repair hotline to get more info about Siemens repair services and arrange an appointment.

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