Siemens Home Appliances
The washing machine is not draining water away, what to do?
How to drain a washing machine?
3 checks to get your washing machine running again.
Your Siemens washing machine does not drain the water away? Don’t worry this problem can be very often fixed on your own as a blocked pump or kinked drain hose might be reason for this situation.
If your washing machine has a display and there E:18 or F:18 is shown in the display, please click here to get more information.
Start by draining the water away and checking the pump.
If such an error occurs, the first thing a user should do is to close the water supply so that no more water can flow in. Next, turn off the washing machine first with the power button, and then pull out the main plug.
To find the cause and to check the pump you must drain the water away from the tank.
Watch the video with the explanations for:
- Step 1: Emergency draining - How to drain the water.
- Step 2: How to check the pump.
Step-by-step tutorial – How to drain the water away which stays in the machine.
Step-by-step tutorial – How to check the pump.
Check whether the drainage is kinked or blocked by foreign objects.
Check the drainage of your washing machine.
An E18 error can also be caused by a blocked or kinked drain hose.
First, look to see if the drain hose is bent or kinked, which may be blocking the water flow. If that is the case, simply straightening the hose may fix the problem.
If the hose looks uncompromising, then disconnect it from the drain, unscrewing a clamp if necessary.
Follow the instructions in the video to check the drain hose.
Is the washing machine still not draining the water?
After carrying out one or all of these actions, your washing machine should once again be correctly pumping and draining the water. If your washing machine is still not pumping out the water, it could be due to a defective pump or other reasons. If this is the case, the washing machines needs a repair by a Siemens service expert.
Have you checked the tips and the issue isn’t solved?
If you have followed the information above but you're still having problems with your Siemens washing machine, then you might want to have it checked out by a Siemens professional.
The washing machine hoses are kinked or blocked.
Check that there are no kinks in the cold water fill hose and the waste water hose by pulling the appliance out slightly and untwisting any visable kinks or bends in these hoses. Kinked or blocked hoses will prevent washing machines to drain the water out. For more information on how to correctly install these two hoses follow the link below.
Also ensure that the waste water hose is not blocked by removing this hose from the siphon connection, putting the end of the hose in a bucket and selecting the drain program. Otherwise the washing machine won't pump out the water. If there is a blockage, water will not fill, or struggle to fill, the bucket. If a blockage is found, clean the waste water hose and siphon.
The filter is blocked.
Clean the filter and remove any foreign objects which could be blocking the impeller. A blocked pump might be the reason why the washing machine is not draining. For more information on how to clean your washing machine filter follow the link.
