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How to maintain, clean and descale a washing machine.

Siemens Home Appliances cleaning and descaling

Clean and descale

Find out how to properly maintain, clean and descale your washing machine.

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How to keep your washing machine clean?

  • Regular maintenance of your washing machine
  • How to clean filter and pump of your washing machine
  • How to take care of door seal and rubber
  • How to ensure a proper and working detergent drawer
  • How to handle water supply filter, drum and exterior surfaces of your washer and whether and how and how often you should descale your washing machine

How to clean the water supply filter?

If you notice that no water or very little water is flowing into the washing machine, you will need to clean the water supply filter. If you live in a hard-water area, it’s recommended to clean it every 6 months so that the valve does not become blocked.

Step by step guide: Relieve the water pressure in the supply hose first

1. Turn off the tap.

2. Select any programme (except Rinse/Spin/Empty).

3. Start the programme.

4. Allow the programme to run for approximately 40 seconds, then switch off the appliance.

5. Pull out the mains plug.

For models with Aquastop – step by step guide:

  • Disconnect the hose from the tap
  • Clean the filter with a small brush
  • Connect the hose and check for leaks
  • Connect the mains plug


Warning: Risk of electric shock!

The Aqua-Stop contains an electric valve. There is a risk of electric shock if you immerse the Aqua-Stop safety valve in water. Do not immerse the safety valve in water.

How to ensure the water supply.

Watch the video to get more info how to ensure that the washing machine is getting a water supply.

For models with standard water connection and AquaSecure models please follow the instructions below:

1. Disconnect the hose from the tap.

2. Clean the filter with a small brush.

3. Clean the filter on the rear of the appliance:

Disconnect the hose from the rear of the appliance.

4. Clean the filter on the rear of the appliance:

a) Use pliers to remove the filter.

b) Clean the filter.

5. Connect the hose and check for leaks.

For more information please check the user manual for your washing machine

Get more info how to get the best from your washing machine

Here you will find an overview about tips and tricks for washing machines and how to best treat your clothes.

Troubleshooting for Siemens washing machines

Siemens Home Appliances Service provides possibilities to get answers to your questions and to solve minor problems on your own.

User Manuals

Interested in checking the user manual? Here you will find the full range of appliance documentation. This includes a range of user manuals, installation manuals and other appliance related documents.

Get in contact with Siemens Home Appliances Service

The friendly, expert team of Siemens Home Appliances Service is at your service for all your questions about Siemens home appliances. Get in contact if there are any questions concerning trouble shooting, maintenance or repair services.